Privacy Policy

TutorDA Education ("we," "our," or "us") operates the TutorDA website (tutorda.org) and mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully. By using TutorDA, you agree to the practices described herein.

1 Information We Collect

a) Account Information

• Email address — used for account creation, authentication, and communication.
• Name — used to personalize your learning experience.

b) Usage & Learning Data

• Quiz scores and progress — stored to track your learning achievements and display performance analytics.
• AI Solver usage — math problems submitted to the AI solver are processed to provide step-by-step solutions. Problem text and images may be temporarily processed on our servers.
• Game progress and daily challenge completions.
• Tool usage counts — tracked to enforce daily limits based on your subscription tier.

c) Device Information

• Device type, operating system version, browser type, and app version for analytics and performance monitoring.

d) Payment Information

• Payment details are processed securely through our payment partners (Stripe and Razorpay). We do not store credit card numbers on our servers.

2 Third-Party Services

TutorDA integrates the following third-party services:

• Firebase (Google) — used for user authentication, database storage, and crash reporting. Firebase Privacy Policy
• Ollama AI (Self-Hosted) — our AI math solver runs on self-hosted servers. Math problems you submit are processed on our own infrastructure and are not shared with external AI providers.
• Google ML Kit (OCR) — used for on-device optical character recognition to read math problems from images. OCR processing occurs locally on your device.
• Stripe — used for international payment processing. Stripe Privacy Policy
• Razorpay — used for payment processing in India. Razorpay Privacy Policy

3 How We Use Your Information

• To create and manage your account.
• To provide personalized learning content, quizzes, and AI-powered math solutions.
• To track your academic progress and generate performance reports.
• To manage subscription plans and process payments.
• To enforce usage limits based on your subscription tier (Free, Basic, Premium).
• To improve functionality, fix bugs, and enhance the user experience.
• To send important service-related notifications.

4 Data Storage & Security

Your data is stored on:

• Firebase servers (managed by Google) for authentication and user data.
• Self-hosted servers operated by TutorDA Education for AI solver processing and supplementary data.

We implement industry-standard security measures including encrypted data transmission (TLS/SSL), secure authentication protocols, and access controls to protect your personal information. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5 Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share information only in the following circumstances:

• With service providers who assist in operating our services (e.g., Firebase, Stripe, Razorpay), strictly for the purposes described in this policy.
• When required by law, regulation, legal process, or governmental request.
• To protect the rights, property, or safety of TutorDA Education, our users, or others.

6 Children's Privacy (COPPA Compliance)

TutorDA is an educational platform designed for students, including those under the age of 13. We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and similar regulations worldwide.

• We collect only the minimum information necessary to provide our educational services.
• We do not collect personal information from children under 13 without verifiable parental consent where required by law.
• We do not serve behavioral advertising to children.
• We do not use children's data for any purpose unrelated to the educational services provided.
• Parents or guardians may contact us at any time to review, modify, or delete their child's personal information.

If you are a parent or guardian and believe your child has provided personal information without your consent, please contact us immediately at the address below.

7 Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

8 Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent for data processing.
• Export your data in a portable format.

To exercise any of these rights, please contact us using the information below.

9 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and within the App, and updating the "Last Updated" date above. Your continued use of TutorDA after such changes constitutes your acceptance of the revised policy.

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